PK4 Tech

FAQ 0

Getting Started 1

• Installing PK4 TimeTracker for Slack

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V4S Kiosk 137

• How do I install the V4S Kiosk mobile app on the device?
• I am a V4S Kiosk User, how is the V4S Kiosk app useful to me?
• Who can create Volunteer Reports?
• How do I Sign up, Check-In and Check-Out for a Job or Shift using the V4S Kiosk application?
• Why should I use V4S kiosk App, and what are the uses of the V4S Kiosk App?

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V4S Mobile 46

• What is Checked in Shifts?
• What are the V4S Personal and the V4S Kiosk applications?
• How do I setup the V4S Mobile in my Salesforce org?
• Where do I see the time details of the Volunteers in Salesforce?
• How do I add Volunteer Jobs for Volunteers?

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PK4 TimeTracker Administrator 192

• How do I setup a User that can only check in and out, without needing to clock in?
• What are the different types of users in the TimeTracker?
• How do I create a User that has both Clock-In and Check-In options?
• Can you rollup the details of time worked to other existing fields that we have in Salesforce?
• Why do I see a message as "A Component Error has occurred!" when I am on TT App detailed view page?

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Invoicing 24

• How do I edit the invoices before sending them out?
• How do I set up taxes and surcharges?
• How do I track payments against an invoice?
• How do I activate the Invoicing module in the PK4 TimeTracker?
• How do I create a new invoice template?

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PK4 TimeTracker Mobile 77

• What if there is no data connection? Can we still record time?
• How do I search for a user in the Everyone screen?
• Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
• As a PK4 TimeTracker user, can I change the items that I track time to?
• From where do I install the PK4 TimeTracker mobile app?

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Known issues in PK4 TimeTracker 5

• Why are some images not saved in Salesforce?
• Why do I see multiple messages on the same assignment in the PK4 TimeTracker mobile app?
• Text not clearing in the additional fields on the Expenses screen.
• Why do I see the comments entered from my previous PTO on the PTO request screen?
• Why do I see an message as System error or Network error on the TimeTracker login screen, and not able to login to the app?

PK4 TimeTracker - Web app 31

• How do I approve Time Sheets on the Time Tracker web app?
• What is the TimeTracker web app and what are the uses of the TimeTracker web app?
• How do I Check-In to a Job from the PK4 TimeTracker Web app?
• What is the PK4 TimeTracker web application?
• I entered 5 Time entries from Multi Check-in screen, but there are only 4 entries in Salesforce under Time Details?

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PK4 TimeTracker in Salesforce 80

• How do I add a lightning component for tracking time automatically?
• How do I approve the PTO's requested by users?
• How do I enable only the Start date for entering time in Salesforce?
• How do I use the TimeTracker app in Salesforce?
• What is Summary Page in Salesforce, and how does it work?

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Xero integration 12

• How do I generate invoices in the Xero app?
• How do I sync the Contacts from the Xero app to Salesforce automatically?
• How do I integrate the PK4 TimeTracker app with the Xero app?
• Which time is considered for generating invoices in the Xero app?
• How are invoices created in the Xero app?

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Project Management 69

• I see only a few of my projects in the Project Management Screen. Why?
• What is Project Management and how do I use it?
• How do I create a new project in the Project Management module?
• How do I assign Tasks to the users?
• Where do I see the assigned Tasks?

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