PK4 Tech

FAQ 0

Getting Started 1

• Installing PK4 TimeTracker for Slack

Your account 0

Your documents 0

Shared files 0

Deleted files 0

Premium features 0

Premium subscription 0

Source Default Folder 0

V4S Kiosk 138

• How do I install the V4S Kiosk mobile app on the device?
• I am a V4S Kiosk User, how is the V4S Kiosk app useful to me?
• Who can create Volunteer Reports?
• How do I Sign up, Check-In and Check-Out for a Job or Shift using the V4S Kiosk application?
• Why should I use V4S kiosk App, and what are the uses of the V4S Kiosk App?

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V4S Mobile 46

• What is Checked in Shifts?
• What are the V4S Personal and the V4S Kiosk applications?
• How do I setup the V4S Mobile in my Salesforce org?
• Where do I see the time details of the Volunteers in Salesforce?
• How do I add Volunteer Jobs for Volunteers?

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PK4 TimeTracker Administrator 217

• How do I setup a User that can only check in and out, without needing to clock in?
• What are the different types of users in the TimeTracker?
• How do I create a User that has both Clock-In and Check-In options?
• Can you rollup the details of time worked to other existing fields that we have in Salesforce?
• Why do I see a message as "A Component Error has occurred!" when I am on TT App detailed view page?

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Invoicing 26

• Can I edit the invoices before sending them to the clients?
• How do I set up taxes and surcharges?
• How do I track payments against an invoice?
• How do I activate the Invoicing module in the PK4 TimeTracker?
• How do I create a new invoice template?

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PK4 TimeTracker Mobile 78

• What if there is no data connection? Can we still record time?
• How do I search for a user in the Everyone screen?
• Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
• As a PK4 TimeTracker user, can I change the items that I track time to?
• From where do I install the PK4 TimeTracker mobile app?

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Known issues in PK4 TimeTracker 1

• Known issues in the TimeTracker application

PK4 TimeTracker - Web app 39

• How do I approve Time Sheets in the TimeTracker web app?
• What is the TimeTracker web app and what are its uses of the Web app?
• How do I Check-In to a Job from the PK4 TimeTracker Web app?
• PK4 TimeTracker web application
• How do I create a user ID for PK4 TimeTracker web users?

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PK4 TimeTracker in Salesforce 100

• How do I add a lightning component for tracking time automatically?
• How do I approve the PTO's requested by users?
• How do I enable only the Start date for entering time in Salesforce?
• How do I use the TimeTracker app in Salesforce?
• What is Summary Page in Salesforce, and how does it work?

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Xero integration 12

• How do I generate invoices in the Xero app?
• How do I sync the Contacts from the Xero app to Salesforce automatically?
• How do I integrate the PK4 TimeTracker app with the Xero app?
• Which time is considered for generating invoices in the Xero app?
• How are invoices created in the Xero app?

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Project Management 70

• Why do I see only a few of my projects in the Project Management module?
• What is Project Management, and how do I use it?
• How do I create a new project in the Project Management module?
• How do I assign Tasks to the users?
• Where do I see the assigned Tasks?

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Skills & Certificates 16

• How do I set up a Document in the org for users?
• Who approves my certificates?
• How do I apply for a Document?
• Can all users view and apply for all certificates?
• How do I enable the option to add attachments when submitting a certificate request?

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Time Header 8

• How does the Clarifications tab work?
• Where do I see the Time Details realted to an Time Header?
• How do I Reject the Time Details of an user?
• How do I create a Group and add it to the user?
• What is the tt-header-clarifications-group-name flag?

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PK4 Agent 5

• TimeTracker integration with AgentForce
• What AI-powered features are available in TimeTracker?
• How do I see the Tasks assigned to me using AI?
• How do I add the time details for an assigned Task using AI
• How do I check the Project and the related Task Assignments using AI

Shift Management 10

• What is the Shift Management module in the TimeTracker app?
• How do I set up users to access the Shift Management module?
• How do I create Shifts and assign them to employees in the Shift Management module
• How do I set a Shift location?
• How do I create Teams and assign it to employees?

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Email Reminders 4

• What are email reminders?
• How do I configure the app to remind Manager about pending timesheets for approvals?
• How do I configure the app to remind the users to enter their time?
• How do I configure the app to set the Email Reminders for approvals or time entries?