PK4 Tech

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Getting Started 1

• Installing PK4 TimeTracker for Slack

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Trial FAQs 1

• I want to trial a different plan. How do I go about this?

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V4S Kiosk 137

• How do I install the V4S Kiosk mobile app on my device?
• I am a V4S Kiosk User, how is the V4S Kiosk app useful to me?
• Who can create Volunteer Reports?
• How do I Sign up, Check-In and Check-Out for a Job or Shift using the V4S Kiosk application?
• Why should I use V4S kiosk App, and what are the uses of the V4S Kiosk App?

See all 137 articles

V4S Mobile 44

• What is Checked in Shifts?
• What are the V4S Personal and the V4S Kiosk applications?
• How do I setup the V4S Mobile in my Salesforce org?
• Where do I see the time details of the Volunteers in Salesforce?
• How do I add Volunteer Jobs for Volunteers?

See all 44 articles

V4S Personal 44

• What is Checked in Shifts?
• How do I create the V4S Mobile User?
• What are the hardware and software requirements for using V4S mobile?
• Why do I see an oAuth Error when I click the V4S Mobile in Salesforce?
• What happens if I edit the Total Volunteers field in the Edit Volunteer Shift page?

See all 44 articles

PK4 TimeTracker - Administrator 135

• How do I setup an User that has only the Check-In option?
• How do I decide the User type while creating the Users in the org?
• How do I create a User that has both Clock-In and Check-In options?
• Why do I see a message as "A Component Error has occurred!" when I am on TT App detailed view page?
• Who is a Team Lead, how do I create a user ID for a Team Lead?

See all 135 articles

V4S Roster 15

• What is V4S Roster?
• From where do I download V4S Roster?
• Does V4S Roster application work on all Android phones and iPhones?
• Do all V4S Members need to be Contacts in Salesforce?
• I have a lot of people that I need to add as V4S Members. How can I add them in quickly?

See all 15 articles

PK4 TimeTracker Mobile 74

• What if there is no data connection? Can we still record time?
• How do I search for a user in the Everyone screen?
• Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
• As a PK4 TimeTracker user, how do I make changes to the items that I track time to?
• From where do I install the PK4 TimeTracker mobile app?

See all 74 articles

Known issues in V4S Kiosk 7

• I added data for a new volunteer on the Add New Volunteer screen. But it seems to have disappeared. Why?
• Volunteer added herself for a Shift using First time volunteer click here string, but her name is not shown in the signed up volunteers list?
• The V4S kiosk app goes to be background when I signed up a new volunteer to the Shift!
• The spinner keeps spinning in the Add New Volunteer screen.
• The scan member screen does not show the camera/scanner to scan the QR codes, how do I fix it?

See all 7 articles

Known issues in V4S Personal 1

• What is the standard sync time from Salesforce to V4S personal application?

Known issues in PK4 TimeTracker 7

• Why is that I don't see the language list to select language on my device?
• Why are some images not saved in Salesforce?
• Why do I see a blank screen when I login to the PK4 TimeTracker application?
• Why do I see multiple messages on the same assignment in the PK4 TimeTracker mobile app?
• Text not clearing in the additional fields in the PK4 TimeTracker application.

See all 7 articles

PK4 TimeTracker - Web app 16

• How do I approve Time Sheets on the Time Tracker web app?
• What is the TimeTracker web app and what are the uses of the TimeTracker web app?
• How do I Check-In for a Job on the Mobile Time Tracker Web page?
• What is the PK4 TimeTracker web application?
• I entered 5 Time entries from Multi Check-in screen, but there are only 4 entries in Salesforce under Time Details?

See all 16 articles

V4S Events 10

• How do I upload V4S Attendee Data?
• How do I add a Guest to an Event in Salesforce?
• How do I create a Event User ID?
• How do I add the Walk-in Guest to an Event from the V4S Kiosk app?
• Where do I see confirmed, unconfirmed or other types of Attendee details on the V4S Kiosk?

See all 10 articles

PK4 TimeTracker for Salesforce 41

• How do I add a lightning component for tracking time automatically?
• How do I approve the PTO's requested by users?
• How do I enable only the Start date and time for the Mobile Time Tracker application in the Multi Check-In and on the Summary screens to track time?
• How do Check-In for a Project within Salesforce?
• What is Summary Page in Salesforce related to the TimeTracker app, and how does it work?

See all 41 articles

PK4Connect 77

• How do I install PK4Connect?
• What does PK4Connect do?
• Can I send an email blast directly from a Salesforce Campaign?
• How do I configure PK4Connect?
• How do I process OAuth for PK4Connect?

See all 77 articles

PK4 TimeTracker - Xero integration 13

• How do I generate invoices in the Xero app?
• How do I sync the Contacts from the Xero app to Salesforce automatically?
• How do I integrate the PK4 TimeTracker app with the Xero app?
• Which time is considered for generating invoices in the Xero app?
• How are invoices created in the Xero app?

See all 13 articles