PK4 Tech

V4S Kiosk 138

• How do I install the V4S Kiosk mobile app on the device?
• I am a V4S Kiosk User, how is the V4S Kiosk app useful to me?
• Who can create Volunteer Reports?
• How do I Sign up, Check-In and Check-Out for a Job or Shift using the V4S Kiosk application?
• Why should I use V4S kiosk App, and what are the uses of the V4S Kiosk App?

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V4S Mobile 46

• What is Checked in Shifts?
• What are the V4S Personal and the V4S Kiosk applications?
• How do I setup the V4S Mobile in my Salesforce org?
• Where do I see the time details of the Volunteers in Salesforce?
• How do I add Volunteer Jobs for Volunteers?

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PK4 TimeTracker Administrator 238

• How do I setup a User that can only check in and out, without needing to clock in?
• What are the different types of users in the TimeTracker?
• How do I create a User that has both Clock-In and Check-In options?
• Can you rollup the details of time worked to other existing fields that we have in Salesforce?
• Why do I see a message as "A Component Error has occurred!" when I am on TT App detailed view page?

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Invoicing 35

• How do I edit the invoices before sending them to the clients?
• How do I set up taxes and surcharges?
• How do I track payments against an invoice?
• How do I activate the Invoicing module in the PK4 TimeTracker?
• How do I create a new invoice template?

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PK4 TimeTracker Mobile 70

• What if there is no data connection? Can we still record time?
• How do I search for a user in the Everyone screen?
• Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
• As a PK4 TimeTracker user, can I change the items that I track time to?
• From where do I install the PK4 TimeTracker mobile app?

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Known issues in PK4 TimeTracker 1

• Known issues in the TimeTracker application

PK4 TimeTracker - Web app 39

• How do I approve Time Sheets in the TimeTracker web app?
• What is the TimeTracker web app and what are its uses of the Web app?
• How do I Check-In to a Job from the PK4 TimeTracker Web app?
• PK4 TimeTracker web application
• How do I create a user ID for PK4 TimeTracker web users?

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PK4 TimeTracker in Salesforce 102

• How do I add the component for tracking time automatically?
• How do I approve the PTO's requested by users?
• How do I enable only the Start date for entering time in Salesforce?
• How do I use the TimeTracker app in Salesforce?
• What is Summary Page in Salesforce, and how does it work?

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Xero integration 12

• How do I generate invoices in the Xero app?
• How do I sync the Contacts from the Xero app to Salesforce automatically?
• How do I integrate the PK4 TimeTracker app with the Xero app?
• Which time is considered for generating invoices in the Xero app?
• How are invoices created in the Xero app?

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Project Management 72

• Why do I see only a few of my projects in the Project Management module?
• What is Project Management, and how do I use it?
• How do I create a new project in the Project Management module?
• How do I assign Tasks to the users?
• Where do I see the assigned Tasks?

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Skills & Certificates 17

• How do I set up a Document in the org for users?
• Who approves my Documents?
• How do I apply for a Document?
• Can all users view and apply for all the documents?
• How do I enable the option for the users to upload attachments when submitting a document request?

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Time Header 9

• Where do I see the total logged and approved hours for a user?
• How does the Clarifications tab work?
• Where do I see the Time Details realted to an Time Header?
• How do I Reject the Time Details of an user?
• How do I create a Group and add it to the user?

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PK4 Agent 6

• TimeTracker integration with AgentForce
• What AI-powered features are available in TimeTracker?
• How do I see the Tasks assigned to me using AI?
• How do I add the time details for an assigned Task using AI
• How do I check the Project and the related Task Assignments using AI

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Shift Management 14

• What is the Shift Management module in the TimeTracker app?
• How do I set up users to access the Shift Management module?
• How do I create Shifts and assign them to employees in the Shift Management module
• How do I set a Shift location?
• How do I create Teams and assign it to employees?

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Email Reminders 2

• What are email reminders?
• How do I configure the app to set the Email Reminders for approvals or time entries?

Project Manager 15

• How do I add additional fields to the My Projects page?
• How do I create a project along with its related tasks?
• How do I create Projects from My Projects tab?
• How do I split hours assigned to the users?
• How the Total Billable Amount is calculated on a Project?

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Project Hub 18

• How do I add a checklist to a task in the Project Hub?
• How do I add a new task and assign it to a user in the Project Hub?
• How do I assign the Tasks to the users from the To-Do list?
• How do I create tasks (to-do items) for a project in the Project Hub?
• How do I edit or deassign a Task assigned to the users?

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Project View 20

• Allow task assignment to users who are outside your reporting hierarchy or team.
• Assigned user not visible for task assignment in Project View. How do I fix it?
• Creating Teams and linking it to Users and Projects.
• Gantt in the Project view page
• Grid in the Project Views

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Location Review 7

• What is the Location Review page?
• Understanding the Location Review Dashboard
• How do I review employee locations on the map and approve them?
• How do I review location entries for a specific user?
• How do I approve time details from the location review page?

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Expenses 18

• How do I set up an Expense Manager for approving expenses?
• Invoicing the expenses.
• How do I edit my expenses after submitting it for approvals?
• What are expenses?
• How do I add my expenses?

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