Time Tracker for Salesforce - Mobile app

Knowledge base articles for the Time Tracker for Salesforce mobile app

What if there is no data connection? Can we still record time?
Yes, you can track time without a data connection. You will need a Wi-Fi or Mobile data connection when you log in to the Time Tracker for Salesforce ap...
Wed, 14 Jul, 2021 at 6:31 PM
Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
No, you cannot Check Out of the Job on the mobile app if you have Checked in to the Job from Salesforce. As of now you should Check-In and Check-Out from S...
Wed, 14 Jul, 2021 at 6:34 PM
As a Time Tracker user, how do I make changes in the First, Second or Third level objects?
No, the Time Tracker users cannot make any changes related to the objects that are set up for tracking time in your org.  Only a Salesforce administrator c...
Mon, 31 May, 2021 at 5:02 PM
From where do I install the Time Tracker for Salesforce mobile app?
You should install the Time Tracker for Salesforce app from the Google Play Store for Android devices and from the App Store for iOS devices. Click here to...
Mon, 31 May, 2021 at 4:55 PM
How is Time Tracker for Salesforce app different from other Applications?
There are many reasons that Time Tracker for Salesforce is different from other applications. Tracks real-time: Time Tracker syncs data immediately, you se...
Mon, 31 May, 2021 at 5:33 PM
How do I reset the app?
If at any chance the Time Tracker for Salesforce app is uninstalled or if you change your device you should reinstall the app on your device. You can reinst...
Mon, 31 May, 2021 at 5:39 PM
How much time will it take for the user to start using Time Tracker for Salesforce app?
The initial setup for Admin will take about 10 minutes, and it will take some 5 minutes for the user to download the app and register themselves for the fir...
Mon, 31 May, 2021 at 5:41 PM
How do I retrieve data of Time Tracker for Salesforce app if I am changing my device?
Nothing to worry about your data, all the Check-In/Out details are saved in Salesforce servers. When you download the app on a different device and login t...
Mon, 31 May, 2021 at 5:46 PM
How do I login to the Time Tracker for Salesforce app on my device?
You need an App Key, Employee ID, and a Password to log in to the Time Tracker for Salesforce application on the device App Key: App Key is a unique ID...
Mon, 31 May, 2021 at 6:40 PM
How do I clock in all my Team members using Time Tracker for Salesforce application?
The Salesforce Administrator at your org creates a Time Tracker User ID for you and the user details are emailed to your registered email ID. Install th...
Mon, 12 Jul, 2021 at 5:20 PM