PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

What if there is no data connection? Can we still record time?
Yes, you can track time without a data connection. You will need a Wi-Fi or Mobile data connection when you log in to the PK4 TimeTracker Mobile app, on...
Wed, 25 Aug, 2021 at 1:12 PM
Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
No, you cannot Check Out of the Job on the mobile app if you have Checked in to the Job from Salesforce. As of now, you should Check-Out from Salesforce if...
Wed, 25 Aug, 2021 at 1:21 PM
As a PK4 TimeTracker user, how do I make changes to the items that I track time to?
No, the PK4 TimeTracker users cannot make any changes related to the items list that is set up for tracking time in your org. Only a Salesforce administ...
Wed, 25 Aug, 2021 at 1:24 PM
From where do I install the PK4 TimeTracker mobile app?
You should install the PK4 TimeTracker mobile app from the App Store for iOS devices and from the Google Play Store for Android devices. Click here to down...
Wed, 25 Aug, 2021 at 1:32 PM
How is the PK4 TimeTracker application different from other time tracker applications?
There are many reasons that the PK4 TimeTracker app is different from other applications. Tracks real-time: Time Tracker syncs data immediately, you se...
Tue, 31 Aug, 2021 at 6:12 PM
How do I reset the app?
If by any chance the PK4 TimeTracker app is uninstalled or if you change your device, you should reinstall the app on your device. You can reinstall the app...
Tue, 31 Aug, 2021 at 6:15 PM
How much time does it take for the user to start using PK4 TimeTracker app?
The initial setup for Admin will take about 10 minutes for creating the Pk4 TimeTracker users. And it will take some 5 minutes for the user to download ...
Tue, 31 Aug, 2021 at 6:17 PM
How do I retrieve the data of PK4 TimeTracker app if I am changing my device?
Nothing to worry about your data, all the Clock-In/Out and the Check-In/Out details are saved in Salesforce servers. When you download the app on a diff...
Tue, 31 Aug, 2021 at 6:20 PM
How do I login to the PK4 TimeTracker application?
There are 4 types of PK4 TimeTracker applications where the users can log in and track time to. And you need an App Key, Employee ID, and a Password to log...
Wed, 1 Sep, 2021 at 5:51 PM
How do I Clock-In and Check-In all my Team members using PK4 TimeTracker application?
You can Clock-In and Check-In the team members only if you are set as a Team Lead. The Salesforce Administrator at your org creates a TimeTracker User ID f...
Fri, 3 Sep, 2021 at 1:15 PM