Time Tracker for Salesforce - Mobile app

Knowledge base articles for the Time Tracker for Salesforce mobile app

How do I clock in all my Team members using Time Tracker for Salesforce application?
The Salesforce Administrator at your org creates a Time Tracker User ID for you and the user details are emailed to your registered email ID. Instal the...
Tue, 1 Jun, 2021 at 4:06 PM
Does your app work on all Android and iOS devices?
Yes, the app works on all smart devices, for Android devices, you need OS version 8.0 or above and for iOS devices, you need OS version 9 and above.
Wed, 2 Jun, 2021 at 3:29 PM
How do I add or remove Project, Task or Work-type?
As a Time Tracker user, you cannot add or remove Projects, Task, and Work-types. Only Salesforce administrators at your org can add/remove Projects, Task, a...
Wed, 2 Jun, 2021 at 6:17 PM
Is it safe to login to the Time Tracker application with the same ID on two devices at the same time?
We recommend you not to use the same employee ID to log in to the Time Tracker for Salesforce application at the same time using the same ID on multiple dev...
Thu, 3 Jun, 2021 at 4:06 PM
How do I change the Project, Task or Work type once I have Checked-In?
You cannot re-select Project, Task, or Work type after you Checked-In to the Job or Travel using the Time Tracker application. If you have selected the wro...
Thu, 3 Jun, 2021 at 4:25 PM
How do I restore a backup?
You need not take any backup, all the data from the Time Tracker app is stored in Salesforce. The Salesforce administator at your org can give you the data ...
Thu, 3 Jun, 2021 at 6:09 PM
How often does check-in and check-out details of Time Tracker sync to Salesforce?
Check-In/Check-Out and Clock-In/ Clock-Out details are synced immediately in Salesforce and entries are shown under the TT Details Tab in Salesforce.
Thu, 3 Jun, 2021 at 6:38 PM
Can we track location in the Time Tracker for Salesforce application?
Yes, Check-In and Check-Out locations can be tracked using the Time Tracker for Salesforce application. There is an alert message on the device when you...
Mon, 14 Jun, 2021 at 5:40 PM
Do my employees see each other's data on their handset?
No, Employees cannot see each other's data when they login to the Time Tracker application. The logged-in user can see only her data when she logs in t...
Mon, 14 Jun, 2021 at 6:03 PM
What is a Notification in the Time Tracker application?
A Notification is a message that notifies the user on the phone on the changes or a new assignment of Job. For example, you can configure the Time Track...
Mon, 14 Jun, 2021 at 6:22 PM