PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

How do I add the time details of the Project that I worked earlier, and does not have a time entry in Salesforce?
If you have worked on a project and forgot to Check-In when you were working on a Project, you can manually add the Check-In and Check-Out details using the...
Thu, 23 Sep, 2021 at 5:54 PM
How do I Check-In a team member only for Job and not for Travel?
Each member of the team has the Check-In button in the PK4 TimeTracker application. You can Check-In only the user that is there for Travel and travel t...
Tue, 7 Sep, 2021 at 5:08 PM
How do I Check-Out individual team member from a Job?
The PK4 TimeTracker application for the Team must be used to Clock-In and Check-In all the team members at a time. But in unavoidable circumstances, the...
Tue, 7 Sep, 2021 at 5:21 PM
How do I upgrade the PK4 TimeTracker application to the latest version on the device?
To upgrade the PK4 TimeTracker application to the latest version on your device For iOS devices, Go to the App Store and search for "PK4 TimeT...
Tue, 7 Sep, 2021 at 5:52 PM
Why do I see the error as "Geolocation Error Done without location, since access not permitted"?
You see the error as "Geolocation error done without location since access not permitted" if you are on the older version of the Mobile Time Track...
Thu, 8 Apr, 2021 at 6:16 PM
I don't see any text when I login to the PK4 TimeTracker application on the device, how do I fix it?
You don't see the text when you log in to the PK4 TimeTracker application on the device is because you might have enabled the dark mode on your device....
Tue, 7 Sep, 2021 at 6:26 PM
I see an message as "XN ID not found" and cannot check-out for a Job/Project on the device, how do I fix it?
This might be happening because of two reasons If you have checked in for a Job on the device and again Checked-In to the Job from Salesforce or from W...
Mon, 12 Apr, 2021 at 4:20 PM
The user is set as "Allow Individual Use, not Team use", she sees the team member names when she logs in to the Mobile Time Tracker app on the device, what is causing this issue and how do I fix it?
The user sees the team member names if the user is set as Team Lead for a Team and the user type is set as Team. If the user wants to track time only fo...
Mon, 12 Apr, 2021 at 4:35 PM
How do I setup the existing vacation days for users?
You should add the Available Vacation days in the "PTO Current Status" tab for each user, the PTO days should be added according to the PTO status...
Fri, 22 Oct, 2021 at 5:38 PM
I requested for a PTO for an user in Salesforce, and the same is not in Salesforce for approvals?
Please make sure that you have added the PTO Manager for all the users in Salesforce. If the PTO Manager field is blank in the user screen for a user.  ...
Mon, 12 Apr, 2021 at 4:48 PM