V4S Kiosk

Articles about V4S Kiosk

I am seeing the message as "You are logged in elsewhere; please log out there to log into this device, Okay, Reset", what do I do now?
You see the message as "You are logged in elsewhere, please log out there to log into this device" is because you are already logged in to the V4S...
Wed, 3 Feb, 2021 at 5:42 PM
How do I setup the kiosk to automatically scan volunteers in, when they come in?
You can keep the QR code scan screen open in the V4S Kiosk application to scan all the volunteers who come in for Volunteering. To keep the QR code scre...
Tue, 9 Feb, 2021 at 4:53 PM
Volunteers signing up on the Web are not showing up on the Kiosk app to check-in. How do I fix this?
When sign-ups are recorded in Salesforce (in the Volunteer Hours object), that data is pushed to the V4S Kiosk and V4S Personal mobile apps via a trigger th...
Wed, 18 Aug, 2021 at 6:03 PM
How should we handle children who come in to volunteer?
Since that most of the Nonprofits don't collect email, phone, and other personal information from children, we suggest that you use an additional field...
Wed, 24 Feb, 2021 at 9:46 AM
When scanning a check-in record (Contact QR code), how or what is put as a value in the campaign field (vfs__Campaign_to_Check_Into__c)?
The Contact Scan uses the QR Code on the Contact record. The campaign field can be set up by configuration in the V4S app configurator. 
Tue, 2 Mar, 2021 at 4:14 PM
What are all of the other fields that are populated in the check-in record when a scan happens? What values are placed in each field?
When the Scan is successful, it creates a record in the Contact Check-in object.  The record contains Check-In at, Check-In by User(Lookup field V4S Mobile...
Tue, 2 Mar, 2021 at 4:18 PM
Does the app support the QR code scanning of Leads and/or Household, or only the Contact QR code?
The current version of the V4S Kiosk app only supports QR Code scan for Contacts.
Tue, 2 Mar, 2021 at 4:22 PM
Are the custom fields added to a check-in record editable on the list view of check-ins?
Yes, it can be edited in-line, if the User has Permission to the Contact Check-in object and its fields.
Tue, 2 Mar, 2021 at 4:29 PM
Why am I seeing the error as "sf"Insufficient Access, Package License is not supported" and cannot login to the V4S Kiosk application.
You see the error as Insufficient access, package license is not supported if the Salesforce user that has processed the oAuth does not have access to all t...
Fri, 5 Mar, 2021 at 5:46 PM
I started the camera on the device and the QR Code are not scanned for Check-In/Out, why?
Please make sure that you have enough light if you are using the front/back camera to scan the Member/Contact QR code for the Check-Ins. Sometimes the Q...
Fri, 5 Mar, 2021 at 5:53 PM