Time Tracker for Salesforce - Mobile app

Knowledge base articles for the Time Tracker for Salesforce mobile app

I can submit the PTO request, but it doesn't appear in the PTO requests list for approvals, what do I do?
The PTO is not saved and shown in the PTO requests for approvals, is because the PTO Manager is not added for you in the TT User screen. Please inform t...
Tue, 20 Apr, 2021 at 5:23 PM
What is the User type field in the User screen?
The user type fields decide the type of Check-In the user sees in the Mobile Time Tracker Mobile application There are two Checkboxes as "Individua...
Tue, 20 Apr, 2021 at 5:26 PM
What works on Salesforce mobile application?
There are 2 types of lighting components that work on the Salesforce mobile application for tracking time Manual Entry Live Tracking Salesforce m...
Thu, 27 May, 2021 at 6:23 PM
The users are not able to track time in Salesforce and see an error message as "Error, Unable to Check-In, please contact to App Admin", how do I fix it?
The users are not able to track time in Salesforce might be because of any of the reasons below If there are multiple TT user IDs created for the same ...
Tue, 20 Apr, 2021 at 5:58 PM
How do I configure the PTO?
To use the PTO's, the Mobile Time Tracker License should be enabled with the PTO's for your org. To configure the PTO, go to the TT Apps tab, ...
Thu, 29 Apr, 2021 at 6:40 PM
How do I configure the Expenses form?
To use the Expense forms, the Mobile Time Tracker app license should be enabled with the Expenses feature for your org. To configure the Expense screen,...
Thu, 29 Apr, 2021 at 6:49 PM
I am logged in as a Kiosk user and my device just froze. Why?
The app freezes at the time of the login if you are using multiple devices at the same time. The app freezes because the Clock-In/Check-In data from the...
Tue, 18 May, 2021 at 4:53 PM
The PTO type is not selected when I click it, what do I do?
Usually, all the orgs use multiple PTO types for users, like Vacation, Sick, Personal, etc.,  If there are multiple PTO Types set up for you, then you can ...
Wed, 19 May, 2021 at 5:49 PM