Understanding Roles and Role Levels
- Roles and Role Levels help organizations define user responsibilities and assign tasks to the appropriate users based on their role and level.
Roles
- A Role defines the type of work or responsibility assigned to a user. For example, an organization can create Roles such as Developer, Tester, Project Manager, or Support Engineer.
Role Levels
- A Role Level defines the level or seniority within a Role. For example, a Developer Role can have Role Levels such as Junior, Senior, and Lead.
By assigning a Role and Role Level to users, you can identify the appropriate users for task assignments based on their responsibilities and level.