Chat Option in Project Hub
The Chat option in the Project Hub makes it easy for you to communicate and collaborate directly within the TimeTracker application. Instead of switching to external tools, you can discuss project-related updates, clarify doubts, and share important information right where your projects are managed.
How to Use the Chat Option
Open the Chat Tile
Navigate to the Project Hub module.
Click on the Chat tile to access the messaging interface.
Send a Message
In the “Text your message” field, type your message.
Click Post to send it.
Receive Notifications
Team members with access to the Chat page will see a notification (a red mark) on the Salesforce notification icon whenever there is a new message.
If your org has enabled email notifications, you will also receive an email alert for new chats.
Engage with Specific Users
To direct a message to a particular user, type the @ sign in the text field and search for the user’s name.
This ensures that the tagged user is notified and can respond directly.
Chat Feature in the Project View Page
- You can now access the chat page directly from the Project view page in the Projects object. This makes it easy to collaborate with your teammates without leaving the project you’re working on.
- Even users without access to the Project Hub module can now join project discussions, ensuring that every team member stays connected and informed, regardless of the module they’re working in.
- With this update, communication becomes simpler and collaboration remains seamless across your entire team.