To enable the additional fields in the auto tracker component (console app)


An example object, such as Cases, is used here to demonstrate the functionality.

To set up the auto tracker with additional fields

  • Click on 'Set up' and navigate to 'Edit Page' for the Case view.

  • Search for 'Tabs' in the Quick Find and drag-and-drop it onto the Case view page.

  • Name the component, for example, 'Auto Tracker.'

  • Search for 'Auto Record (console app)' in the quick find and add it to the component tab that you added earlier,

  • Click on the tab you just added to see the options to add the additional fields,

  • You should add the API names of the fields in the "Additional Fields (Multiple fields separated by commas)", Save the configuration, and activate it by clicking the Activate button.

    • Enter an asterisk (*) after the field API name in the additional fields list if you want to set the field as mandatory. 

  • By adding the additional fields, the users can add additional information while tracking time.


Please note: Only the fields from the TT Details object can be added as additional fields.

The additional field does not support look-up fields from the TT details object such as Accounts, Opportunity, Contact, etc.,