Auto-Tracker Lighting Component: Restart vs. Separate**
The auto-tracker lighting component offers two configuration options: Restart and Separate. Let's explore how each option works, using the Case object as an example.
Restart
- Tracks time spent on the Case view page, even if you switch to other objects in different tabs.
- Continues tracking if you click links within the Case view that open related objects in new tabs.
- Tracks time spent navigating to and working in related tabs, such as Activities, TT Details, Comments, etc.
- Pauses tracking when you leave the Case view page.
Note: Clicking "View All" on a list view within a related tab will stop the timer.
Separate
- Enables tracking time on multiple Cases opened in separate tabs simultaneously.
- Maintains time tracking even if you open new browser tabs or switch browsers.
- Tracks time continuously until you close the Case tab.
- Similar to Restart, it tracks time spent in related tabs while adding or editing information.
Key Difference:
- Restart: Tracks time on only one Case at a time. When you switch Cases, the timer restarts for the new Case.
- Separate: Tracks time on each Case independently in separate tabs.
Choosing the Right Option:
- The best option depends on your workflow. If you typically focus on one Case at a time, Restart is suitable. If you frequently work on multiple Cases simultaneously, Separate provides a more accurate picture of your time spent.