There are 3 types of Task hours in Salesforce.


This article explains more about the hours on the Tasks.


  • Total Hours on Task,
  • Assigned hours to the users,
  • Hours worked by the users on Task,


Total Hours on Task

  • The Project Manager determines the estimated time required to complete a task.
  • This estimated time is added to the Hours Assigned field while creating task assignments.
  • You can find the Hours Assigned field in the pop-up while creating an assignment in the Gantt Chart of the Project Management module.

Example:

Suppose you are creating an assignment called "Quality Check" that requires 50 hours of work.

  • You enter 50 in the Hours Assigned field.
  • This 50-hour task can be assigned to a single user or distributed among multiple users.


Assigned Hours to Users

  • Once the assignment is created, you need to assign tasks to users.
  • Click the Assignments button, select a user from the list, and assign the task.
  • Enter the number of hours in the Hours field—this represents the time the user will spend on the assigned task.
  • The assigned hours may vary for each user, depending on workload and task distribution.


Hours Worked by Users on Tasks


In the TT Task tab, you can track task progress by viewing Total Assigned Hours, Hours Logged, and other relevant details.


To View Hours Worked by Users:

  1. Navigate to the TT Task tab.
  2. Click on the Assignment Name to open the task details.
  3. On the TT Task view page, you will see:
    • Assigned Hours – Total hours assigned for the task.
    • Tasks Assigned - Total Hours – Total assigned hours distributed among users.
    • Actual Hours Logged – Hours recorded by users for the task.
    • Approved Hours – Logged hours that have been reviewed and approved.

This helps track work progress and ensures accuracy in time management.



Note: The total hours worked on a Project are shown in the Actual Hours logged on the Project view page.