Yes, you can manually stop tracking time using the Auto Tracker component.


Here is a detailed description of adding the auto-tracking component to the Case Console app.


The current build supports the Start/Stop option only in the Case Console object.


Using the Start/Stop option in the console app,


  • As the auto-tracking lighting component is enabled for Cases,
  • The time is tracked automatically when the user goes to the Case view page,
  • They also see the Stop button,
  • The user can click the Stop button to stop tracking the time, and click the Start button to restart tracking time.


Note:

  • Every time you click the Stop button, the TT Details are updated with the end time of the record.
  • If you click the Start button again, a new time entry is written and time continues to track until you click the Stop button or close the tab directly.