Yes, you can manually stop tracking time using the Auto Tracker component.


Here is a detailed description of adding the auto-tracking component to the Console app.


The current build only supports the Start/Stop option in the Console app.


Using the Start/Stop option in the console app,


Auto-Tracker Functionality for Salesforce Objects (e.g., Cases)

The auto-tracker Lightning component can be enabled for any Salesforce object. Once enabled, the time spent on a record is tracked automatically when you view its detail page.

How It Works

  • When you access the Case view page, the auto-tracker starts recording time automatically.
  • A Stop button appears, allowing you to stop the time tracking for the Case at any time.
  • If you want to resume tracking, simply click the Start button.

Notes:

  • Each time you click the Stop button, the Time Tracker (TT) Details are updated with the end time of the current session.
  • If you restart time tracking by clicking the Start button, a new time entry is created. Time continues to track until you either click Stop again or close the tab.