To uninstall PK4 TimeTracker:
- Login to Salesforce as Administrator or the Salesforce ID that was initially used to install the app.
Go to Setup, and in the Quick Find search bar, type Installed Packages,
Locate the PK4 TimeTracker app in the Installed Packages list, and click the Uninstall button.
- You see the PK4 TimeTracker package details now,
- Scroll down until the end of the screen and enable the radio button "Do Not save a copy of this package's data after install"
- You see the text as All the data in this package will be permanently deleted on uninstall, Are you sure you want to proceed?
- Click the OK button,
- Then click the check box for "Yes, I want to uninstall this package and permanently delete all associated components that are again at the bottom of the screen
- And then click the "Uninstall" button at the bottom of the screen.
- You see the message as "Unable to uninstall Package", that is because a default process builder that calculates the billable hours of the TimeTracker user is enabled. Please deactivate it to uninstall the PK4 TimeTracker application
- On this screen, click the"Calculate Billable Hours" string, and you will see the screen below,
- Click the Deactivate button, and then the Confirm button
- Go back to the Installed packages screen again, follow the same instructions as above and delete the second process builder (if any)
- Then click the Uninstall string for the PK4 TimeTracker application from the Installed packages screen
- You see the screen as below, click the "Del" string/button and uninstall the PK4 TimeTracker application.
Note:
Once you uninstall the PK4 TimeTracker application from your Salesforce org:
- You will no longer have access to any data related to the TimeTracker application.
- Examples of data that will no longer be available include:
- Time User IDs
- Clocked-In/Out and Checked-In/Out Time details of users
- Reports generated by the TimeTracker application
Please ensure you back up any necessary data before proceeding with the uninstallation.