You can give support access to your org, by following the instructions below
- Within your Salesforce org, click on My Settings in the drop-down from the Profile icon
- In the Quick Find bar, key in login, and you see a link that says Grant Account Login Access, click it
- Under Grant Account Login Access, you see a list of org names
- Click the drop-down button related to PK4 Tech LLC Support and select the desired number of days for granting access
- Click on the Save button