You can give support access to your org, by following the instructions below

  • Within your Salesforce org, click on My Settings in the drop-down from Profile icon
  • In the Quick Find bar, key in login, you see a link that says Grant Account Login Access, click it
  • Under Grant Account Login Access, you see a list of org names
  • Click the drop down button related to PK4  Tech LLC Support and select the desired number of days for granting access
  • Click on Save button