FAQs and articles about PK4Connect Email Campaigns

How do I add the repeating blocks in the email templates?
Use the Grid tile for adding the repeating blocks in the template. By adding the grid items, you can add image, Heading and Text in the email template. ...
Wed, 10 Nov, 2021 at 6:22 PM
In my email template, how do I add space between images?
If you are adding multiple images in a section, you should add a divider between the images. Dividers automatically create space between the images on the t...
Mon, 14 Jun, 2021 at 12:32 PM
Can I add columns in my template?
Yes, you can add columns in the templates To add columns, go to setup email content screen and drag and drop the section tiles that are on the right-han...
Wed, 17 Feb, 2021 at 6:17 PM
How can I include images that are on my website or on a different drive?
If you want to add images from the website then you should save the image on your PC as a JPG file and then use it for templates. To add images from the P...
Wed, 17 Feb, 2021 at 6:32 PM
Does the product integrate with Salesforce? if yes, how?
Yes, the app is integrated with Salesforce, Set up and send campaigns easily, use Salesforce List Views to select your recipient list. 
Thu, 18 Feb, 2021 at 5:24 PM
Does the product build on the Salesforce/ platform?
Yes, and it uses Salesforce objects and other infrastructure comprehensively.
Thu, 18 Feb, 2021 at 5:26 PM
What email server do you use to send out emails?
PK4Connect uses Amazon SES email services, a high-throughput mechanism that ensures high deliverability.
Mon, 14 Jun, 2021 at 12:47 PM
How frequent are your releases/upgrades?
Usually, there will be 3 upgrades a year.
Thu, 18 Feb, 2021 at 5:35 PM
Do you provide 24x7x365 support?
The support team is available 10 hours a day, 5 days a week (Mon-Fri). Our Knowledge Base is constantly updated and available 24x7x365.
Mon, 14 Jun, 2021 at 12:43 PM
What is your Support Policy?
Our support team provides email and phone support for on additional cost.  We charge separately for training and customization, if any.
Mon, 14 Jun, 2021 at 12:42 PM