PK4Connect

FAQs and articles about PK4Connect Email Campaigns

Is the PK4Connect Campaign different from a Salesforce Campaign?
No, the Campaign that is in PK4Connect is the same Campaign that is in Salesforce.  Once the PK4Connect app is installed in your Salesforce org, the Campai...
Mon, 14 Jun, 2021 at 12:54 PM
I have a Campaign with Contacts and Leads. Can I send a email blast to both?
Yes, you can send an email blast to a Campaign that has both Contacts and Leads in it. Currently, though, you cannot send an email blast to both Contac...
Thu, 22 Oct, 2020 at 6:11 PM
What is the Email Tracking tab?
An email that you send as part of an email blast goes through multiple Statuses. The Email Tracking tab has an entry for each Status that the message goes t...
Mon, 14 Jun, 2021 at 12:07 PM
What objects in Salesforce can I send an Email Blast from?
PK4Connect lets you send emails to any Salesforce object that has an email ID field in it. This means that you could send mass emails to any Standard or Cus...
Mon, 14 Jun, 2021 at 12:08 PM
Why should I add my Company address in emails that I send out?
Your org/company's physical address is mandatory for mass emails. This is necessary so that you comply with GDPR and other regulations. The anti-s...
Tue, 12 May, 2020 at 5:20 PM
What is an Email Blast?
An Email Blast is a single outreach of a specific campaign that you have sent out. So think of it as a combination of an email template and a set of recipie...
Mon, 14 Jun, 2021 at 12:11 PM
What is the Email Messages tab?
The Email Messages tab shows the email details sent to the recipients using the PK4Connect app. There is one record created for each recipient from the ...
Thu, 22 Oct, 2020 at 6:41 PM
How do I send an Email Blast?
You can send an Email Blast using any of the options below: Use the Send Email Blast from the menu bar Use the PK4Connect Email Campaign button or the...
Mon, 14 Jun, 2021 at 12:09 PM
How do I send an email blast to recipients in other Salesforce objects?
You can send emails to recipients listed in any Salesforce object (Standard or Custom) using the PK4Connect wizard. Your object must contain an Email ID fie...
Mon, 14 Jun, 2021 at 12:11 PM
How do I add Custom or Standard fields from an object to my email template?
You can add Custom or Standard fields of any object that you have selected to your email template. You can add only those fields for which you have access t...
Tue, 12 May, 2020 at 5:23 PM